Managed IT Services

Streamline your operations through outsourcing – we manage your IT infrastructure, handle your applications, and deliver tailored operational services. Our smart outsourcing model reduces the pressure on your team, lowers costs, and frees you to focus on what truly matters.

Outsourcing

Service at the highest level

Discover our Managed IT Services: we provide a modern, professional and externally certified IT and service infrastructure to optimise your processes both effectively and cost-efficiently. Our service offering ensures that your systems are operated reliably, with strong performance and full regulatory compliance – from the day-to-day management of your XENTIS and Prisma environments to application management, IT infrastructure automation and monitoring, as well as interfaces and business processes.

Fachverantwortung

Expertise

With decades of experience, our highly qualified specialists ensure smooth operations and dependable support.

Kosteneffizienz

Efficiency

We provide predictable monthly costs instead of high upfront investments. Your internal IT teams are relieved of operational tasks and can focus on strategic, value-adding activities. This saves resources and allows you to concentrate on your core business.

Skalierbarkeit & Flexibilität

Scalability

We adapt flexibly to your business requirements. With tailored Service Level Agreements (SLAs), you receive precisely the level of support you need.

Sicherheit & Stabilität

Security

Security and patch management procedures ensure maximum IT security and stability. Our dedicated DER/XDR infrastructure and 24/7 SOC meet the highest security standards, while your data is stored securely in Switzerland or within the EU.

Application Management

We provide comprehensive support for your system landscape – reliable, efficient and precisely tailored to your requirements. With a fully automated straight-through process, we optimise your operations while ensuring maximum transparency and operational security. Our service includes ongoing monitoring, maintenance and continuous enhancement of your environment, enabling you to focus entirely on your core business. We would be delighted to demonstrate, in a non-binding consultation, how your organisation can benefit from our services.

Our Run Service includes continuous XENTIS job monitoring, support for ongoing operations, and the setup and parameterisation of new reports. In addition, we take care of user administration and support you with test support in your day-to-day business.

As part of our Change Service, we take care of release and hotfix management for your XENTIS environment. We set up and regularly update your test environments and carry out the functional and technical parameterisation of new functions in accordance with your requirements.

Reliable connection to external data sources and market data providers is essential for efficient processes. Our service ensures high-performance integration by professionally connecting new data providers and continuously monitoring existing interfaces. We guarantee reliable and seamless system communication through market-leading standards and individual transmission protocols.

Automation and optimisation are crucial for a high-performance IT infrastructure. Through continuous system monitoring and targeted optimisations, we ensure that your XENTIS environment remains stable, efficient and compliant with regulations at all times.

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Our cloud solutions


Our cloud infrastructure Xcloud offers you a highly secure, powerful and scalable infrastructure for operating all Profidata Group applications – including application management and ongoing optimisation. This gives you a smooth and stable environment for the efficient use of our applications right from the start. By operating in a ISAE 3402-certified private cloud infrastructure Xcloud meets the highest regulatory security standards. It provides a reliable environment for your sensitive data.

Use Xcloud and our services exactly according to your needs. With flexible deployment options and low entry costs, you gain a cost-efficient, future-proof solution that adapts to your specific business requirements. We deliver a proven SaaS platform that grows dynamically and flexibly in line with your organisation’s needs.

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CONTACT

The next step

Would you like to learn more about our IT services? Arrange a non-binding consultation and let our experts advise you.

Contact us

Insights

Advantages with Xcloud

Xcloud provides a professional, modern and externally certified IT environment that covers all technical operations. From provisioning and administration to database hosting and network and security management, we ensure a stable, powerful and secure environment. By using established technologies, Xcloud guarantees seamless system integration and enables efficient management of all processes. The dynamic architecture also allows for flexible scaling so that your IT environment can grow with your business needs.

A reliable IT infrastructure requires continuous monitoring and fast response times. Our investment management service ensures that your systems always function optimally. Through the permanent monitoring of all technical components, potential malfunctions are detected and rectified at an early stage. In addition, you benefit from a reliable support service that quickly clarifies technical questions and proactively provides solutions.

Data is the backbone of every financial company: with highly secure data storage in Switzerland and the EU, Xcloud meets all regulatory requirements and offers you a protected environment for your business-critical information. You also benefit from a flexible backup strategy that is tailored to your business needs. Whether daily, weekly or multi-level backups: your data is available at all times and can be quickly restored in an emergency.

A modern IT infrastructure must constantly adapt to new requirements within the company. We offer flexible service level agreements (SLAs) that are tailored to your individual requirements. Based on your risk profile, you define availability, RPO and RTO times for economically viable operation. In addition, we enable you to expand our SLA models according to your needs – from guaranteed response times to tailor-made support services.

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