Professional Services
Professional Services provides dedicated support and assistance to our clients throughout their use of XENTIS. This encompasses consulting during implementation, user training, technical and specialised support for any issues, as well as the ongoing development and tailored adaptation of XENTIS to suit your specific requirements.
End-to-End
Excellent consulting
Profidata manages your entire project and requirements process, including business analysis and configuration of XENTIS. Our services extend to integrating external systems, accommodating bespoke reporting needs, overseeing migrations, and providing comprehensive testing and training. Should you wish, you may also select additional integration partners. We are committed to the continuous development and customisation of XENTIS to align perfectly with your evolving requirements.
Our aim is to foster a long-term, successful partnership by meeting your objectives with precision and dedication. Through close collaboration and proactive support, we ensure you maximise the value of XENTIS and confidently progress towards your business goals.
Project
We support your software implementation in a structured and efficient manner – with in-depth analysis, clear responsibilities and close cooperation within the project team.
Consulting
Our experienced consultants assess your requirements and demonstrate how to maximise the potential of your XENTIS solution.
Report
We support you in implementing regulatory reports and customer-specific evaluations based on your XENTIS data.
Training
Tailored training sessions within your system environment foster practical expertise, following the well-established train-the-trainer model.
Integration
We create smooth connections between XENTIS and third-party systems with standardised interfaces and tailor-made solutions.
Support
Our Service Desk provides expert technical and professional support, available by phone or conveniently through our centralised ticketing system.
One Stop
What we offer you
Achieving goals
We deliver comprehensive support encompassing rigorous project management, bespoke training programmes and expert technical assistance. Our seasoned teams combine methodological precision with technical expertise to ensure your solution remains robust, secure and future-proof at all times.
Whether for implementation, maintenance or ongoing development, you will benefit from clearly defined responsibilities and a reliable partner throughout the process. Coordination is overseen by a dedicated central contact who manages all phases efficiently, ensuring seamless and consistent support.
How can we help you?
Feel free to contact us directly with any questions or requests. Our experts are on hand and look forward to hearing from you.
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